Wendy Robertson

Hi Kim, 

We returned yesterday and wanted to let you know about our trip. It was wonderful. I am so glad that we used your expertise to plan our holiday in the Galápagos Islands. The ship, the Alya was outstanding in its amenities.

Our room was spacious, clean and modern. The balcony was a bonus where we could sit and look for sea animals. While we ate breakfast, our bed was made and then in the evening the bed was turned down. Fresh towels when needed and lots of filtered water. The staff was exceptional. They were efficient and extremely hospitable. No keys for our rooms, but a locked safe in each room. Never once worried about it. The food was delicious and plentiful. Lots of options for everyone- fish, chicken, beef, lots of veggies, salads, Ecuadorian specialties and a different dessert twice a day. Buffet breakfast and lunch and served evening meals. We enjoyed a barbecue on our last evening with the meal served under the stars. Soda pop was included if you wanted.

Our National Park guide, Carlos was top notch. He was very knowledgeable and accommodating to questions and requests. I understand that the guides move about with different ships, so either we were very lucky or Royal Galápagos requests the best. When we were in the panga, the guide and crew made sure we were safe at all times. They always helped us into the panga from the catamaran or the water. They never mocked my less than gracious manoeuvres, at least in front of me. They also kept vigil while we snorkelled and kayaked. The boat provided full wetsuits (not shorties) and we kept the suit and snorkels for our entire stay. Each time we needed our equipment, the crew helped us gather all our gear. We saw almost all of the animals that we wanted to see. The itinerary took us to a variety of environments. My favourite was Chinese Hat. Our highlight were the sharks..or maybe it were the sea lions..or the whales..or the oyster catcher birds marching along the beach. Lots to see everyday. 

Thanks, Kim for finding the best fit for us in every way.

With gratitude,