Esther Marlow

I hope you are well.

Overall, I would say the holiday was exceptional, the moves between hotel effortlessly and the staff and guides amazing. Thank you for the time put in prior to us finalising the itinerary as – it was perfect and I would not have changed anything.

Casa Gangotena Quito – the hotel was perfectly positioned to explore the old city – which we loved. Rooms and Service were amazing.

Cotopaxi – was a phenomenal day out and the place booked for lunch was exceptional and unique – and please give feedback to the local company that you used that the guide ‘Miriam’ was fantastic and made the visit even more special.

Galapagos
The Natural Paradise – exceeded all expectations both in terms of comfort, quality of the staff, food and beverages. Outstanding customer service on every level! It was the trip of a lifetime. Please please feedback that Maria Ramirez was probably the best guide we have ever had in any setting. Her knowledge and passion ensured that we had the most wonderful experience, and every day was magical.

Mashpi
After the Galapagos we were so worried this would be a disappointment. Quite the opposite! Thank you again for the upgrade that made our stay even more special. Wow to every meal! Wow to every excursion! What a unique beautiful experience – please give feedback to Mashpi that our guide Gabriel was amazing, he put so much effort into it and he was so committed to the beauty and conservation of Mashpi.

The transfers and drivers were all punctual, helpful and willing to go above and beyond.

Thanks,