"We were on board the Majestic yacht for seven nights in February 2016 where we had an unbelievable experience.
Captain Marcello and his wonderful team made our dream trip exceptional in every way. They were enthusiastic, so friendly, always smiling and nothing was too much trouble. They worked together as a team, helped us in and out of the dingy, and were very minded to our security.
One day there was a birthday. We arrived back on deck late afternoon to find the crew had filled the dining area with balloons and were ready to make dinner a festive special birthday.
I was impressed by the chef who managed to produce different dishes taking care of my food allergies of gluten and lactose.
Billy our naturalist guide so professional, enthusiastic, knowledgeable and a wonderful caring person. We felt blessed that he was on board. He always was ready to share and answer questions however trivial. We were not rushed and Billie gave us plenty of time to wait for the right moments to take our photographs. Hikes and snorkeling were simply perfect. He made every effort to ensure we had an unforgettable experience.
Thank you all."
Paulette and Emily
I am not sure where to begin. The ship was beautiful. I loved the public space. Plenty of it. Jacuzzi was a little bit of luxury. On the top deck it would had been good if there had been more shade for the sunbeds. It got a bit hot on deck. The food was excellent with plenty of choice. The crew worked nonstop. They were friendly, helpful and provided a first class service. The crew certainly made my birthday a very special occasion which will be a birthday I will never forget. The cabins were small on the lower deck but cabin number 5 is the largest and we were certainly grateful for that. We were a little bit disappointed about the lack of information on their website. No idea if water was free (it was) they served juices which were also inclusive. It would have been handy to know that the boat supplied a hairdryer and some idea of the cost of drinks and tips. We did have windows on the lower deck just too high to see out! The window sill was useful as an additional shelf for personal possessions and clothes. Not a lot of space to store two suitcases. You can just about get them under the bed, just little bit of additional information proves very useful.
The guide on board was extremely knowledgeable and flexible. We never felt rushed and he did his utmost to ensure that we fully benefited from each and every trip. The itinerary for each day was clearly laid out on a white board with what to wear and take. So well organized so we didn't waste any time. The islands visited gave us an excellent opportunity to see a wide range of sea life and birds. It was all so close and made taking photos so easy. It was amazing to wake up every morning to a different view and a new adventure waiting for us. The other thing we would have liked to have done on Santa Cruz was to spend a little more time shopping and a bit of time in the evening there to enjoy the street life and live music. We felt seven day trip was spot on. I am so pleased we didn't do a shorter trip as we got to see so much more and never once felt we had had enough. To travel so far, and to such a unique place I am pleased we made the most of it and did a full week.
Having just returned from my Galapagos travel, I wanted to compliment your discerning management and staffing aboard the Majestic MV. Each member of her crew was professional, welcoming, courteous and helpful.
The cabin was immaculately prepared and maintained; the meals were beautifully created and presented, and our phenomenal educated naturalist guide Peter helped not only my enjoyment of Galapagos but furthered my education and passion for your archipelago.
My only suggestion is that you not change a thing!
Awesome in every respect; I am looking forward to my return to not only Galapagos but the Majestic and her phenomenal crew,
We have returned from the enchanted islands! But straight after we headed to Cotopaxi so we were Wi-Fi-less for a long time.
We are still completely overwhelmed by the Galapagos! And there was so much snorkeling, often times two times a day! We played with sea lions almost every day and they are so curious and playful!! We saw so many turtles, sharks and even swam with the flightless cormorants and marine iguanas!!!! We fell so in love with the islands that we were so sad to leave, we even tried if we could stay on longer on the beloved majestic but it was of course full.
The crew was amazing; and our guide Peter Freire phenomenal. We learned so much!!!! Everything was just perfect it was like living a dream. And to make everything even better; our whole boat wanted to snorkel at kicker rock so the crew and guide went out of their way to make it happen. So on the last day we were in the water at 06.00 am and got to swim with a school of sharks as our goodbye :).
For us this was the trip of a lifetime that we never expected we could make, we are so thankful for all your help and making it a reality. We cannot thank you enough!!
And although this was once in a lifetime we did decide that one day we will have to come back, it may take some time but we want to see it all one day.
Again; thank you so so much! You made the number 1 highlight of our 5 months trip in South America a reality, so dreams do come true sometimes.
We are sad we cannot say thank you in person, but we fly home tomorrow - and in our bags we can now bring along such precious memories.
Un abrazo and much love,
Robbert & Rianne"
Our vacation was very nice.
Especially the cruise through Majestic.
Crew members of Majestic were excellent.
Very polite and helpful and friendly.
Especially a member named Jonathan who worked 12 hours every day and always had a smile on his face.
Just had to let you know that my group loved their trip. From the guides in Peru to the ship and staff on the Majestic – everything was fantastic. Not one glitch or complaint.
Thanks for planning a flawless trip -- I'm so thrilled it all went well!!
"Thank you from the bottom of our hearts for the most wonderful week in the Galapagos Islands. Erick Ortiz and Geno could not have been better tour guides for us. Their knowledge, expertise and patience with us and the rest of guests was magical. Luis was wonderful as the cruise director and made us feel welcome at every point on the trip. We feel like we were very lucky to have the guests and crew for our B excursion. We cannot wait to save up enough money to do the A trip with Royal Galapagos. The accommodations were good. The food was delicious. The guests and crew were friendly and wonderful to get to know and the wildlife and island environment were out of this world.
Thank you, again Patricia, for helping to make our experience the best vacation we have experienced. Please extend our thanks and gratitude to Erick, Geno, and Luis.
Diane and Keith Nelson"
USA, JULY 2016
We had THE BEST TIME on our vacation! The Galaven cruise was perfect from start to finish! You got everything started with your great communication and information about the cruise.
We were able to fly in to Quito on Saturday night and we toured the city with a taxi driver all day Sunday. We rode the Teleferico to the top and viewed the city, we visited the Mitad del Mundo (original site) and also saw the new GPS accurate Mitad del Mundo museum (much smaller but the tour and scientific examples were terrific!). We also saw the beautiful volcano valley of Pululahua. It was a wonderful day of sightseeing! I'm just sorry we couldn't meet you (hopefully you were not working on Sunday anyway!).
Our Avianca flight to SCY was great and we loved our one day and night sightseeing in San Cristobal (Puerto Baquerizo Moreno) before our cruise began.
Then the best part of the trip was when we boarded the Galaven and met our wonderful crew. They were so accommodating and friendly and professional. In particular, our chef Senor Washington prepared so many delicious and delightful meals for us. Our boat drivers Wilmer and Augustin were excellent, our housekeeper Maria was wonderful, our cruise coordinator Luis was great and our 2 nature guides Pato and Xavier were terrific! Of course we owe our safety to our great captain Jose Figueroa and his mechanic Carlos, too! Everyone was absolutely delightful....what a wonderful crew!
We filled out our comment cards and said lots of positive things about our vacation. The only negative thing I had to say was about the $50 fee for the wetsuits...considering the temperature of the ocean, I felt that the wetsuits should have been included in our cruise fee. They are a reusable item (like the mask, fins and snorkels) and do not have to be replaced after our use. I know that was a common feeling among the passengers---there should not have been a fee to use the wetsuits.
I hope to someday return to the Galapagos Islands and enjoy Itinerary A! Maybe in about 3 years we will be able to return. By then the new boat Infiniti will be in operation. Luis was telling us about some of the features of the new boat. Although the Infiniti sounds wonderful, I was absolutely 100% satisfied with the layout of the Galaven and the accommodations. Of course, we loved our cabins--#9 and #11 and we were happy to have such large windows to look out from!
So, in closing, thank you for your great communication and for everything you did to get us signed up on our cruise and booked into such lovely cabins for the week.
Un abrazo desde Atlanta a ti en Quito, Kathy Keramidas"
I just wanted to take a minute to tell you that my husband and I had a WONDERFUL trip!
The materials were waiting for us at our hotel, and the trip aboard the Galaven was fantastic.
What a special place.
Thank you for all of you help.
"My group of 4 had a wonderful time on South America! Your itinerary was jam-packed with a variety of locations and activities. Some days were more 'athletic' than expected, but we managed to do everything. All the guides were good, the Galaven yacht was good, every hotel was a unique, small, boutique style property in ideal locations, with very nice staff.
Overall, it was a fabulous trip, thanks to your planning."
Now it's more than a week when we returned from the cruise on Reina Silvia. We got some time to get the impressions from the trip settled a little bit.
We want to thank you, for this super trip. The Reina Silvia, the Crew the guide, everything was matching or exceeding our expectations. On top of this the support before and after the trip on the airport Quito whelped us a lot.
To say it in one word. We are absolutely satisfied and will recommend the service of your company and the ship to fellow travelers.